Portfolio
Work
Selected case studies across B2B SaaS, healthcare, fintech, and enterprise software.
Karaz
Karaz Care: A multi-role platform for diabetes care.
Designed a multi-role healthcare platform for diabetes care. Five role-based dashboards, six modules, one design system. Live in 13+ countries.
Karaz Health
Karaz Health — Diabetes Mobile App UX Case Study
An AI and IoT diabetes app — daily companion, vetted marketplace, peer community, and AI assistant in one. Live in 500+ clinics across Saudi Arabia. SFDA-licensed and ISO-certified.
Niyyah
EdTech Mobile App Design — UX Case Study
Islamic learning app and Quran coach. Head of Design, full time. V1 shipped to the App Store in one month, with 80+ design iterations since.
Benchmark
Project management tool for fintech
Redesigning a complex project management platform purpose-built for fintech teams.
Northwind HR
HR Management Platform — UX Case Study
HR management platform for mid-market teams. Dashboard, analytics, and a performance page that swaps the org chart for an isometric office.
dMailHub
Cloud Email & Calendar management platform
A single dark-mode workspace that absorbs multiple email accounts, calendars, tasks, and chat without losing the muscle memory of the apps they replace.
Payment Operations Platform — Dispute Management & Reconciliation
A three-role fintech platform that ranks disputes by severity, surfaces reconciliation exceptions, and monitors chargeback ratios against card network thresholds before they become a crisis.
Marco Torres
marco.t@gmail.com · Order #48201
Hey, where is my order? It was supposed to arrive yesterday and tracking has not updated since Tuesday. Order number is 48201.
3 min ago
Hi Marco, your order #48201 shipped on Tuesday and is expected to arrive Thursday. Tracking link below. Let me know if anything else comes up.
Hi Marco, your order #48201 shipped on Tuesday and is expected to arrive Thursday. Tracking link below. Let me know if anything else comes up.
AI Customer Support Copilot — Trust Layer UX Design
Designing the trust layer for an AI customer support copilot. Three confidence states, inline source citations, and failure surfaces built for three roles — so agents act on AI suggestions instead of clicking past them.
AI-Augmented Telehealth & Practice Management Platform
A five-role AI-augmented healthcare platform combining EMR/EHR, telehealth, AI imaging, clinical workflow, and pharmacy management — designed as a unified system for outpatient clinics across the US and EU.
0 to 1 Product with Behavioral Outcome
0 to 1 Product with Behavioral Outcome
Designed a product from scratch. A behavioral outcome was hit in production.
Design System as Strategic Infrastructure
Design System as Strategic Infrastructure
One library. Many dashboards. Every screen accountable to the same source of truth.
Multi-Role Enterprise Platform
Multi-Role Enterprise Platform
Designed one platform for fundamentally different user roles. Live across multiple countries.