CASE STUDIES — B2B SAAS · HEALTHTECH · FINTECH · AI

SELECTED WORK

Six studies. Multi-role platforms, data-dense dashboards, and mobile products that shipped and held up in production.

Karaz Care — multi-role healthcare platform for diabetes care
W.01HEALTHTECH · B2B SAAS · MULTI-ROLE

KARAZ
HEALTH

A multi-role platform for diabetes care. Five role-based dashboards, six modules, one design system — live in 13+ countries managing 100K+ patients.

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Niyyah — Islamic learning app and Quran coach
W.02EDTECH · CONSUMER · iOS

NIYYAH
QURAN COACH

Islamic learning app and Quran coach. V1 shipped to the App Store in one month as Head of Design — 63% day-one retention, 80+ iterations since.

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Benchmark — fintech project management tool redesign
W.03FINTECH · B2B SAAS · DASHBOARD

BENCHMARK
PM TOOL

A feature-dense fintech project tool redesigned in 10 weeks — 40% fewer support tickets, 2.5× longer sessions, 92% satisfaction.

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Payment operations platform — dispute queue, reconciliation, and chargeback ratio dashboards
W.04FINTECH · PAYMENT OPS · DESIGN STUDY

PAYMENT
OPERATIONS

A three-role fintech platform that ranks disputes by severity, surfaces reconciliation exceptions, and monitors chargeback ratios against card network thresholds.

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THE TRUST
LAYER
W.05AI · B2B SAAS · DESIGN STUDY

AI SUPPORT
COPILOT

The trust layer for an AI customer support copilot. Three confidence states, inline source citations, and failure surfaces — so agents act on AI suggestions instead of clicking past them.

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AI-augmented telehealth and practice management platform — five-role healthcare system
W.06HEALTHTECH · AI · DESIGN STUDY

AI TELEHEALTH
PLATFORM

A five-role AI-augmented healthcare platform — EMR/EHR, telehealth, AI imaging, clinical workflow, and pharmacy management as one unified system for US and EU clinics.

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NEXT PROJECT: YOURS

GOT SOMETHING
COMPLEX?

Complex B2B SaaS, healthtech and AI products, designed and shipped end to end.